Conduite du changementStratégie d'Entreprise (ERE)

Know • The challenges of different types of change • Causes of Resistance to Change • The Principles of Organizational Agility Master • Initial diagnosis of change perception, impacts and levers and barriers to change • Management of actors • Approaches to driving change according to context

• Organizational Change Issues (CM – 1h) Different types of change Change causing malfunctions and tensions • Reactions to change (CM – 1h) The balance of change The 3 filters of perception: utility, necessity, interest The bereavement curve and its limits Forms of resistance to change • Initial diagnosis (CM – 1h) Internal and external pressures The extent of change The force fields Impact study on actors and stakeholder groups Behavioural Analysis (Ally Map) Stakeholder management: the interest/influence matrix • Case SICLI TD – 2h)  Étude de cas pratiques – travail en groupe évalué • Approaches to leading change (TD – 1h) Kurt Lewin's model Kotter's 8-step model Positive approach (appreciative inquiry) The managerial postures • The levers of change (CM – 3h) Initial communication The role of middle management Communication, training, support and mobilization • TD VVF case – 2h)  Étude de cas pratiques – travail en groupe évalué • Anchoring experiments (TD – 1h) Continued dynamics or restoration of a state of stability Another approach: lobbying

Table Control (Duration: 1h) + Continuous Control (case studies performed in TD, group work, dossier submitted at the end of TD)

∙ Autossier, D. and Mutot, J.-M. (2010). Method of conducting change, 2nd ed. Dunod.

• Balogun, J., Viardot, E. and Hope-Hailey, V. (2005). Strategies for change. Pearson Education. Denis, J.-L. and Champagne, F. (1990). To understand change in organizations. Management, 15(1): 44–55.
• Alter, Norbert (1999). Management of disorder in business, L-Harmattan – Carney, Brian M., Getz, Isaac (2013). Liberté & Cie, when employee freedom makes companies successful, Champs Essais
• Morgan, Gareth (1999). Images of Boeck's organization