Qualité dans les achats et les approvisionnementsQualité des Achats (ERE)
Quality in Purchasing and Supply
Séquencement
Learning objectives
Master: • ISO 9001 requirements for the procurement process and their translation into an organization. • In its main lines the construction of a purchasing strategy and the contours of the profession of Quality Assurance Supplier. Know: • The steps of a procurement/procurement process and understanding the missions of each player in the process. • Implementation of tools and methods for quality assurance of purchased products & services
Prerequisites
| Module | Teaching unit | Semester |
|---|---|---|
| Quality Management ISO 9001 | Certifications | S5 |
| Purchasing Process | Quality of Purchases | S9 |
Program
Introduction
• History of economic cycles
• Current place of purchased products (make or buy strategy)
• ISO 9001 requirements for external purchasing / term suppliers
Part 1: Procurement context
• Procurement & Procurement Process Milestones
• Current parameters of the procurement function
Part 2: Construction of a procurement strategy
• Family segmentation (Kraljic matrix model)
• Risk Analysis & Supplier Opportunities
• Identify levers and resources (SWOT approach)
• Piloting an action plan
Part 3: Business cycle (e.g. enterprise)
• Typical structure of a procurement department
• Typology of products purchased
• Actors of the procurement process
• Key steps in a pre-contract procurement process: procurement missions, need review, commission choice suppliers
• Key steps in a procurement process downstream of a contract: procurement missions, order launch review, order accused/contract type
Part 4: Quality assurance missions supplier
• Supplier control strategy
Visite d’évaluation (sourcing)
Control of requirements (consultation phase)
Livraison des premiers articles (FAI)
Product/ Process Supplier
Control of serial phase deliveries (monitoring plan)
Identification of "fair need" for quality control (control plan)
Quality / Non-Quality Costs
Example of type-approval control range
Implementation of performance indicators (KPI)
Define a supplier tracking plan (control levels)
• Monitoring of quality drifts
Case of derogation (before delivery)
Case of non-compliance (after delivery)
Rapport d’anomalie fournisseur (actions curatives, actions correctives)
Assessment
Table Control (Duration 1h30)
Skills
1| Ref. | Verb | Description | Level |
|---|---|---|---|
| C7 | appraise | Ensure the operational application of quality devices. Optimize operational quality/performance torque | 4 |