Management Qualité ISO 9001Certifications (ERE)

Recognize: • Concepts and definitions associated with management processes. • The standards and models of management systems, • Quality assessment and certification systems. Master: • The requirements of ISO 9001 (meaning of the requirement and terms and conditions of application in enterprises). • Know how to "reform" these different requirements so that they can be understood and adopted by each of the organization's stakeholders.

General principles • Systems, management systems and quality management system • Process approach • The PDCA (Deming Wheel) and other virtuous loops • Risks and Opportunities • The 7 "Principles" of management and the "Relationship" of ISO 9000 ISO, ISO Management Standard and ISO 9001 • International ISO standardization • Towards system integration. ISO (High Level Structure) and towards EFQM excellence • Standards and FD accompanying ISO 9001
• Certification Main normative requirements of ISO 9001 v 2026. • Scope, normative references, Terms and definitions • Agency Context, Management Responsibility • Quality management system planning • Support • Implementation of operational activities • Performance evaluation - Improvement Method of normative text analysis: Identification of key requirements • Preparation of reading and action sheets • Structure a quality management system implementation project Directed work o Recognize ISO 9001 and key requirements o Ability to model the company in key processes and establish associated indicators o Being able to provide process managers with the required requirements and registrations

Table control (duration 1h)

ISO 9001 v 2026: Quality management systems – Requirements + ISO 10001 to 10019 ISO 9000 v 2015: Quality management systems: Essential principles and vocabulary ISO TS 90002 v 2016: Quality management systems - Guidelines for the application of ISO 9001:2015 ISO 14001 v 2015: Environmental management: Requirements and guidelines for its use ISO 19011 v 2018: Guidelines for auditing management systems ISO 31000 v 2018: Risk management - Guidelines ISO 45001 v 2018: Health Management Systems Occupational Safety: Requirements ISO 50001 v 2018: Energy management: Requirements and recommendation for its implementation ISO 27001 v 2013: Information Security Management Systems FD X 50-176: Process Management FD X 50-818: Guide to improving performance in TPE/SME.