Ergo - Socio - Facteur HumainDroit et facteur humain (ERE)

Know • The theoretical basis of the FOH (Human and Organizational Factors): physiology, cognitive psychology and social psychology, ergonomics, sociology of work and organisations • Approaches based on individual behaviours, but also on systemic models involving working conditions, management and organisation • Models, tools and methods for analysing real work, reconstructing the course of incidents and accidents and interpreting their causes, studying occupational and industrial risks, particularly in the design of technical and organisational devices • The different fields of application of FOH: REX, risk analysis, prescription documents, training • Modes of action to reduce or eliminate risks

The objectives of the intervention are (i) to demonstrate the importance of taking the human factor into account to ensure the reliability and safety of production systems and (ii) to provide some "tools" Theoretical and Intervention Practices

After an introduction on what the FOH are, the notions of risk and danger, the influence factor, the course will discuss basic knowledge of human and organisational functioning in relation to reliability. For each of the following functions: • Its general operating principle; • Limit situations, sources of unwanted events ; • Examples of influence factors related to tools and equipment, prescribing documents, men and organizations; • Actions that can be implemented in relation to the capabilities of human operators and managers.

Functions studied

1. Perception (vision, hearing)
2. Mechanism of consciousness (attention, short-term memory)
3. Understanding (mental representation, decision-making)
4. Workload (underload, overload and stress)
5. Body condition (hypovigilance)
6. Collective aspects (communication, collective relations) At the end of this course will be presented the mechanisms of accident occurrence

TD will address the following tools and methods:

1. Ergonomic analysis of activity
2. Analysis of risks to staff health and safety
3. FOH survey and analysis in REX

Table Control (Duration 1h30)

• Human factors and reliability (Coll. 1997) • Driving risk systems (R. Amalberti, 1996) • Human Factors of Reliability (J. Leplat & G. De Terssac, 1985). • Human error (J. Reason, 1993) • Managing the Risks of Organizational Accidents (J. Reason, 1997) • The absurd decisions (C. Morel) • Understanding the work to transform it (F. Guérin and Coll., 1991) • Human and organisational factors of industrial security (Coll., 2009 – on the ICSI site) • Systemic approach to human factors in the company (L. Samson, Engineering Techniques) • Towards a feedback that takes into account organizational and human factors – IMdR 2016/09 – Blatter – Dechy – Garandel • Collective work under the direction of BERTRAND E. and SCHLATTER J., Quality and safety in health facilities - Panorama of risk management in France – 2017, LEH Editions