MRP et Outils QualitéIndustrialisation et qualité en production (ERE)

Master • Problem solving methodologies (problem, search for causes and solutions and decide to implement solutions). • Use of ex post facto tools to analyze and exploit anomalies and non-conformities: brainstorming, QQOQCP, weighted voting, decision matrix, survey sheets, histogram, Ishikawa, Pareto, ...

• Introduction: problems and ISO 9001, 16949, EN 9100 • Shoji Shibu's work • Quality tools positioned in the WV

• QQOQCCP
• Pareto
• Histogram (field data collection to position an event)
• Brainstorming and weighted votes
• Ishikawa diagram
• 5 Why (why, why?)
• Decision matrix
• Table PDCA (monitoring of actions) • TD: Resolution to a problem following the wv and presentation to the class • Methodologies applied in industry
• 8D (example presented to students)
• A3 ( concrete example presented to students) • TD noted: problem solving in 8D format, class presentation

Table Control (Duration 1h) – TD rated: analysis of a problem according to 8D format with the tools seen during the course