Ergonomie, support clientHumanités 9 (MRI)
Ergonomics, customer support
Séquencement
Learning objectives
The aim is to acquire the basic knowledge of industrial ergonomics necessary to contribute to the prevention of risks by analysing and improving working situations.
Program
The aim of education is to understand current knowledge and practices aimed at controlling the risks associated with human activities (human error, organisational failure, accidents at work, occupational diseases). The course focuses on the ergonomics of work situations and the "human factors" approach to the reliability of risk systems. The aim is on the one hand to understand the concepts and different stages of the ergonomic intervention approach (work analysis, participatory approach, etc.) in the context of occupational risk assessment or design projects. On the other hand, the aim is to master the concepts and methods relating to the analysis of human and organisational malfunctions involved in incidents and accidents (tree of causes, root cause analysis, maintenance approach).
course outline
identification of prescribed/real work Working situation and regulatory possibilities post accident analysis: tree causes In-depth analysis (FOH) of events Manager and improve organization/culture security Design ergonomically
Assessment
Unauthorized calculator.
References
Association française de normalisation, "Ergonomie des postes et lieux de travail. Volume 1, General principles and workplace design", Afnor
Association française de normalisation, Ergonomics des Posts et lieux de travail. Volume 2, Workplace Design, Afnor Harichaux, Peter; Libert, Jean-Pierre, Ergonomics and occupational risk prevention. Volume 2, Musculoskeletal Constraints and their Prevention, Chiron
Bernard, Charles P., Ergonomics, Health and Safety: Working Conditions and Environment: 2004 Data Bank, 2nd Quarter
Skills
2| Ref. | Verb | Description | Level |
|---|---|---|---|
| C4_1 | appraise | assess and respond to dysfunctional situation at work | 3 |
| C4_2 | analyze | accidents at work | 3 |